Hi, a few days ago, after a week not logging in, I got the message 'wrong
password' when trying to log in.
I tried to reset my password then and so I gave my e-mail address.
I received an mail so I could set my password again.
BUT: I see that I am another user now (with zero posts):
'dany.rosseel@edpnet.be' instead of simply 'Dany'.
What do I have to do to regain my original account including the complete history?
Thanks in advance!
Problem with logging in under my original account
Re: Problem with logging in under my original account
Hi Dany,
After migrating all accounts to our new Passport service it is needed to reset your password due to password hashing.
Please, go to passport.mikroe.com and click on forgot password. On that page enter email address that you were using to login at forum.
After password reset, you should be able to login with your old account. Don't worry, your account and complete history remain intact.
Sincerely,
Marko Jovanovic
After migrating all accounts to our new Passport service it is needed to reset your password due to password hashing.
Please, go to passport.mikroe.com and click on forgot password. On that page enter email address that you were using to login at forum.
After password reset, you should be able to login with your old account. Don't worry, your account and complete history remain intact.
Sincerely,
Marko Jovanovic
"Good ideas are not complicated, they are
complex, but we are making it easy !!!"
complex, but we are making it easy !!!"
Re: Problem with logging in under my original account
Did that again, my (new) accountname stays 'dany.rosseel@edpnet.be' (my e-mail address) instead of simply 'Dany'.marko wrote: ↑04 Aug 2023 07:28Hi Dany,
After migrating all accounts to our new Passport service it is needed to reset your password due to password hashing.
Please, go to passport.mikroe.com and click on forgot password. On that page enter email address that you were using to login at forum.
After password reset, you should be able to login with your old account. Don't worry, your account and complete history remain intact.
Sincerely,
Marko Jovanovic
Re: Problem with logging in under my original account
Hi Dany,
You are right. We have changed your username from dany.rosseel@edpnet.be to Dany.
Please, let me know if anything else is needed.
Sincerely,
Marko Jovanovic
You are right. We have changed your username from dany.rosseel@edpnet.be to Dany.
Please, let me know if anything else is needed.
Sincerely,
Marko Jovanovic
"Good ideas are not complicated, they are
complex, but we are making it easy !!!"
complex, but we are making it easy !!!"
Re: Problem with logging in under my original account
Thanks for the actions, but still a problem: I can log in with the name 'Dany' but I see I am logged in on my 'New account' (dany.rosseel@edpnet.be) instead of the old 'Dany'. So, my postcount is 1 (this post...).marko wrote: ↑04 Aug 2023 14:08Hi Dany,
You are right. We have changed your username from dany.rosseel@edpnet.be to Dany.
Please, let me know if anything else is needed.
Sincerely,
Marko Jovanovic
I hope my original account is still there...
p.s. I see it is still there:
Thanks in advance....
DanWrath 0 07 Apr 2023 22:00
Dany 3848 18 Jun 2008 11:43
dany.rosseel@edpnet.be 3 19 Jul 2023 18:20
...
Re: Problem with logging in under my original account
Hi Dany,
I will check with my web development team,
and let you know as soon as possible.
Sincerely,
Marko Jovanovic
I will check with my web development team,
and let you know as soon as possible.
Sincerely,
Marko Jovanovic
"Good ideas are not complicated, they are
complex, but we are making it easy !!!"
complex, but we are making it easy !!!"
Re: Problem with logging in under my original account
Hi Dany,
Account on forum is linked via email on passport.
Forum original account:
username: Dany
email: dany.ross@edpnet.be
But you logged in with this email:
email: dany.rosseel@edpnet.be
And so passport created new account for him.
To fix this problem please let us know which email do you want to use for forum.
Sincerely,
Marko Jovanovic
Account on forum is linked via email on passport.
Forum original account:
username: Dany
email: dany.ross@edpnet.be
But you logged in with this email:
email: dany.rosseel@edpnet.be
And so passport created new account for him.
To fix this problem please let us know which email do you want to use for forum.
Sincerely,
Marko Jovanovic
"Good ideas are not complicated, they are
complex, but we are making it easy !!!"
complex, but we are making it easy !!!"
Re: Problem with logging in under my original account
Hoi Marco, everything is Ok now. So sorry about the confusion of the e-mail addresses. I Use now again dany.ross@edpnet.be and I am able to log in with my original account. I am so happy .marko wrote: ↑17 Aug 2023 09:56Hi Dany,
Account on forum is linked via email on passport.
Forum original account:
username: Dany
email: dany.ross@edpnet.be
But you logged in with this email:
email: dany.rosseel@edpnet.be
And so passport created new account for him.
To fix this problem please let us know which email do you want to use for forum.
Sincerely,
Marko Jovanovic
As far as I am concerned the newly created account (dany.rosseel@edpnet.be) can be deleted.
Thanks again for all the effort you spent!
Kind regards, Dany.
Forget your perfect offering. There is a crack in everything, that's how the light gets in... (L. Cohen)
Remember when we were young? We shone like the sun. (David Gilmour)
Forget your perfect offering. There is a crack in everything, that's how the light gets in... (L. Cohen)
Remember when we were young? We shone like the sun. (David Gilmour)
Re: Problem with logging in under my original account
Hi Dany,
The newly created account (dany.rosseel@edpnet.be) has been deleted as requested.
Your welcome, we are here to help.
Sincerely,
Marko Jovanovic
The newly created account (dany.rosseel@edpnet.be) has been deleted as requested.
Your welcome, we are here to help.
Sincerely,
Marko Jovanovic
"Good ideas are not complicated, they are
complex, but we are making it easy !!!"
complex, but we are making it easy !!!"
Re: Problem with logging in under my original account
Thanks very much!marko wrote: ↑21 Aug 2023 07:17Hi Dany,
The newly created account (dany.rosseel@edpnet.be) has been deleted as requested.
Your welcome, we are here to help.
Sincerely,
Marko Jovanovic
Kind regards, Dany.
Forget your perfect offering. There is a crack in everything, that's how the light gets in... (L. Cohen)
Remember when we were young? We shone like the sun. (David Gilmour)
Forget your perfect offering. There is a crack in everything, that's how the light gets in... (L. Cohen)
Remember when we were young? We shone like the sun. (David Gilmour)