Build/Compile stuck if USB Dongle License is plugged in

[wpmdiehl]

Hello MikroE Forum Community,
Since few days its not possible anymore to build/compile code if the USB Dongle License is connected. Just after clicking on the "build" button, the mouse courser change to loading and it compile forever. Its not even possible to stop or close the application.
If its disconnected we can finish the build/compile process.
We are running Windows 10 22H2 (Build 19045.3208) with CrowdStrike Windows Sensor and Windows Defender for protection.
mikroBasic PRO for PIC is installed with version 7.6.0.
Are there any log files we can analyze or upload it for troubleshooting?
Screenshot with example code:

mikroBasic-Error.JPG (227.84 KiB) Viewed 610 times

[IvanJeremic]

Hi,

I see you made a ticket, lets continue this conversation there.

When we find the solution to this issue i will post it here for everyone else who might have a similar issue.

Regards,

Ivan.

[wpmdiehl]

Hello Ivan,
According to the affected department they stated it happened starting of July 2023. Application and USB dongle was years in use before. There was no major changes except some software updates like the regular OS / Office Update.

• Reinstalled the application with all components during the installation process -> still not working.

• Uninstalled Cumulative Update July 11, 2023—KB5028166 -> still not working.

• Tried all USB ports. The department is mainly using Fujitsu Lifebook U758 / U759 and HP Elitebook x360 G8 -> still not working

We have installed the application on a whole new imaged client -> it worked, but it's not a solution rather a workaround.
We are actually clueless on how to further troubleshoot this issue. Any help or hint is appreciated.

[IvanJeremic]

Hi,

You never answered my last reply in the ticket, is the dingle working fine now?

Regards,

Ivan.