libstock.com web site down ??

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phil31
Posts: 348
Joined: 02 Apr 2009 15:02
Location: France
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libstock.com web site down ??

#1 Post by phil31 » 25 Jul 2015 11:03

Dear all

strange problem with libstock.com

i can't access it from any of my computer in my house since many days.
PING libstock.com : 100% errors
PING 67.227.206.217 : 100% errors
tracert libstock.com : loose connection after about 18 route
http://downuptime.net/libstock.com.html indicate NO PING .. but below : WEB server online !!!

i already try to shutdown all firewall for sure !..

BUT what is realy strange is that with my smartphone and 3G connectivity, IT'S WORKING !!!
so the problem seem coming from my connection ( even if http://downuptime.net say that they can't ping to the IP !)

there is no firewall on my ADSL box .. the only one are on each PC.

make me crazy .. anybody have tips please ?

thanks, regards
phil

MaGiK
Posts: 897
Joined: 19 Apr 2013 10:00

Re: libstock.com web site down ??

#2 Post by MaGiK » 25 Jul 2015 12:00

Hello Phil :D

I just visited LibStock and it's working just fine :D
The strange thing is that I then tried your (downuptime) link, and it said that LibStock is down for everyone! :shock:

Unfortunately, you're going to wait until Monday to hear from MikroElektronika since today and tomorrow are very well deserved off days :wink:

I'm assuming your router is causing this somehow :?
Could you please try to log into your support account? It's basically the same as your forum account information, but I mean the one linked below:
http://www.mikroe.com/helpdesk/?

I'd like to suggest turning off your router for a while then turning it back on. It may solve the issue :D

Best Regards
My hobby is collecting MikroElektronika products.
Gotta catch them all!

phil31
Posts: 348
Joined: 02 Apr 2009 15:02
Location: France
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Re: libstock.com web site down ??

#3 Post by phil31 » 25 Jul 2015 13:07

MaGIK

no problem to access mikroe.com domain or any others !

i already for sure reboot my box, verify the DNS, switch off all firewall !..

anyway, as i can access with 3G connection, for sure it come from my internal LAN ..
but where !?..

the PING to libstock.com is faulty, but the tracert show me that my DNS setup is working (as it convert the name to the IP ) and i get 18 reply before loose the link !

regards

MaGiK
Posts: 897
Joined: 19 Apr 2013 10:00

Re: libstock.com web site down ??

#4 Post by MaGiK » 25 Jul 2015 18:24

Hello Phil :D

Could you please check if whether LibStock had been placed in some sort of a block list within your equipment?
Best Regards
My hobby is collecting MikroElektronika products.
Gotta catch them all!

phil31
Posts: 348
Joined: 02 Apr 2009 15:02
Location: France
Contact:

Re: libstock.com web site down ??

#5 Post by phil31 » 26 Jul 2015 11:04

hi MaGIK

yes i would like to check it ! but where ??
i already check the windows file HOSTS !

any of my browsers can't access to libstock.com from ALL computer of my LAN !!
i have only some router, without firewall and an ADSL box without firewall too !!

my smartphone with WIFI can't access too .. but can if 3G/4G connectivity !

regards

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marko
mikroElektronika team
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Joined: 02 Feb 2005 16:09
Location: Europe
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Re: libstock.com web site down ??

#6 Post by marko » 27 Jul 2015 08:18

Hi Phil,

I presume that this has to be false positive trigger which blocked your ip address on libstock server.
Could you please send me your ip address via message or email?

Thank you for your time.

Sincerely,
"Good ideas are not complicated, they are
complex, but we are making it easy !!!"

Sy
Posts: 708
Joined: 10 Dec 2009 13:41
Location: UK

Re: libstock.com web site down ??

#7 Post by Sy » 27 Aug 2015 19:51

Whats up with the libstock.com site today? Tried searching for various things that I know use to return results, now they don't.
Kind Regards,
Sy

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Aleksandar.Mitrovic
mikroElektronika team
Posts: 1697
Joined: 11 Mar 2015 12:48

Re: libstock.com web site down ??

#8 Post by Aleksandar.Mitrovic » 28 Aug 2015 11:19

Hi,

I apologize for this on behalf of my team.
This will be fixed as soon as possible.

Thank you for reporting this.

Best regards,
Aleksandar

Sy
Posts: 708
Joined: 10 Dec 2009 13:41
Location: UK

Re: libstock.com web site down ??

#9 Post by Sy » 28 Aug 2015 11:57

Thank you.
Kind Regards,
Sy

Sy
Posts: 708
Joined: 10 Dec 2009 13:41
Location: UK

Re: libstock.com web site down ??

#10 Post by Sy » 29 Aug 2015 16:44

Its still not working.
Kind Regards,
Sy

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filip
mikroElektronika team
Posts: 11874
Joined: 25 Jan 2008 09:56

Re: libstock.com web site down ??

#11 Post by filip » 31 Aug 2015 10:01

Hi,

We have fixed this issue, I apologize for the inconvenience.

Regards,
Filip.

Sy
Posts: 708
Joined: 10 Dec 2009 13:41
Location: UK

Re: libstock.com web site down ??

#12 Post by Sy » 31 Aug 2015 14:14

Thank you, I can confirm that it is working now.
Kind Regards,
Sy

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