Problem with logging in under my original account

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dany.rosseel@edpnet.be

Problem with logging in under my original account

#1 Post by dany.rosseel@edpnet.be » 03 Aug 2023 18:09

Hi, a few days ago, after a week not logging in, I got the message 'wrong
password
' when trying to log in.
I tried to reset my password then and so I gave my e-mail address.
I received an mail so I could set my password again.
BUT: I see that I am another user now (with zero posts):
'dany.rosseel@edpnet.be' instead of simply 'Dany'.

What do I have to do to regain my original account including the complete history?

Thanks in advance!

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marko
mikroElektronika team
Posts: 916
Joined: 02 Feb 2005 16:09
Location: Europe
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Re: Problem with logging in under my original account

#2 Post by marko » 04 Aug 2023 07:28

Hi Dany,

After migrating all accounts to our new Passport service it is needed to reset your password due to password hashing.
Please, go to passport.mikroe.com and click on forgot password. On that page enter email address that you were using to login at forum.
After password reset, you should be able to login with your old account. Don't worry, your account and complete history remain intact.

Sincerely,
Marko Jovanovic
"Good ideas are not complicated, they are
complex, but we are making it easy !!!"

dany.rosseel@edpnet.be

Re: Problem with logging in under my original account

#3 Post by dany.rosseel@edpnet.be » 04 Aug 2023 13:59

marko wrote:
04 Aug 2023 07:28
Hi Dany,

After migrating all accounts to our new Passport service it is needed to reset your password due to password hashing.
Please, go to passport.mikroe.com and click on forgot password. On that page enter email address that you were using to login at forum.
After password reset, you should be able to login with your old account. Don't worry, your account and complete history remain intact.

Sincerely,
Marko Jovanovic
Did that again, my (new) accountname stays 'dany.rosseel@edpnet.be' (my e-mail address) instead of simply 'Dany'.

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marko
mikroElektronika team
Posts: 916
Joined: 02 Feb 2005 16:09
Location: Europe
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Re: Problem with logging in under my original account

#4 Post by marko » 04 Aug 2023 14:08

Hi Dany,

You are right. We have changed your username from dany.rosseel@edpnet.be to Dany.
Please, let me know if anything else is needed.

Sincerely,
Marko Jovanovic
"Good ideas are not complicated, they are
complex, but we are making it easy !!!"

dany.rosseel@edpnet.be

Re: Problem with logging in under my original account

#5 Post by dany.rosseel@edpnet.be » 05 Aug 2023 15:23

marko wrote:
04 Aug 2023 14:08
Hi Dany,

You are right. We have changed your username from dany.rosseel@edpnet.be to Dany.
Please, let me know if anything else is needed.

Sincerely,
Marko Jovanovic
Thanks for the actions, but still a problem: I can log in with the name 'Dany' but I see I am logged in on my 'New account' (dany.rosseel@edpnet.be) instead of the old 'Dany'. So, my postcount is 1 (this post...).
I hope my original account is still there...
p.s. I see it is still there:
...
DanWrath 0 07 Apr 2023 22:00
Dany 3848 18 Jun 2008 11:43
dany.rosseel@edpnet.be 3 19 Jul 2023 18:20
...
Thanks in advance.

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marko
mikroElektronika team
Posts: 916
Joined: 02 Feb 2005 16:09
Location: Europe
Contact:

Re: Problem with logging in under my original account

#6 Post by marko » 07 Aug 2023 07:15

Hi Dany,

I will check with my web development team,
and let you know as soon as possible.

Sincerely,
Marko Jovanovic
"Good ideas are not complicated, they are
complex, but we are making it easy !!!"

dany.rosseel@edpnet.be

Re: Problem with logging in under my original account

#7 Post by dany.rosseel@edpnet.be » 08 Aug 2023 12:16

marko wrote:
07 Aug 2023 07:15
Hi Dany,
I will check with my web development team,
and let you know as soon as possible.
Sincerely,
Marko Jovanovic
Thanks.

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marko
mikroElektronika team
Posts: 916
Joined: 02 Feb 2005 16:09
Location: Europe
Contact:

Re: Problem with logging in under my original account

#8 Post by marko » 17 Aug 2023 09:56

Hi Dany,

Account on forum is linked via email on passport.

Forum original account:
username: Dany
email: dany.ross@edpnet.be

But you logged in with this email:
email: dany.rosseel@edpnet.be

And so passport created new account for him.
To fix this problem please let us know which email do you want to use for forum.

Sincerely,
Marko Jovanovic
"Good ideas are not complicated, they are
complex, but we are making it easy !!!"

Dany
Posts: 3854
Joined: 18 Jun 2008 11:43
Location: Nieuwpoort, Belgium
Contact:

Re: Problem with logging in under my original account

#9 Post by Dany » 20 Aug 2023 15:12

marko wrote:
17 Aug 2023 09:56
Hi Dany,

Account on forum is linked via email on passport.

Forum original account:
username: Dany
email: dany.ross@edpnet.be

But you logged in with this email:
email: dany.rosseel@edpnet.be

And so passport created new account for him.
To fix this problem please let us know which email do you want to use for forum.

Sincerely,
Marko Jovanovic
Hoi Marco, everything is Ok now. So sorry about the confusion of the e-mail addresses. I Use now again dany.ross@edpnet.be and I am able to log in with my original account. I am so happy :D .
As far as I am concerned the newly created account (dany.rosseel@edpnet.be) can be deleted.
Thanks again for all the effort you spent!
Kind regards, Dany.
Forget your perfect offering. There is a crack in everything, that's how the light gets in... (L. Cohen)
Remember when we were young? We shone like the sun. (David Gilmour)

User avatar
marko
mikroElektronika team
Posts: 916
Joined: 02 Feb 2005 16:09
Location: Europe
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Re: Problem with logging in under my original account

#10 Post by marko » 21 Aug 2023 07:17

Hi Dany,

The newly created account (dany.rosseel@edpnet.be) has been deleted as requested.
Your welcome, we are here to help.

Sincerely,
Marko Jovanovic
"Good ideas are not complicated, they are
complex, but we are making it easy !!!"

Dany
Posts: 3854
Joined: 18 Jun 2008 11:43
Location: Nieuwpoort, Belgium
Contact:

Re: Problem with logging in under my original account

#11 Post by Dany » 21 Aug 2023 19:22

marko wrote:
21 Aug 2023 07:17
Hi Dany,

The newly created account (dany.rosseel@edpnet.be) has been deleted as requested.
Your welcome, we are here to help.

Sincerely,
Marko Jovanovic
Thanks very much! :D
Kind regards, Dany.
Forget your perfect offering. There is a crack in everything, that's how the light gets in... (L. Cohen)
Remember when we were young? We shone like the sun. (David Gilmour)

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