About 15 days ago, I had problem with the operating system of my work laptop. For this reason I had to format the hard drive of my PC. It is a normal thing, already happened in the past. The other times it was enough to make the usual reactivation procedure and within a day I received the new licenses.
This time it was different. Due to the closure of your Tigal supplier (the e-store where I bought my Visual Basic and Visual Basic Pro for dsPIC Pro32 license), forced me to speak directly to you. I opened a ticket 15 days ago, I did all the procedures indicated by you, but despite all the past time, I have not received my license.
I bought the MikroE programming suite because it is a very valid instrument and I use it with successfully for years in my work. But now I'm stuck for a fortnight with the production, although I have sent you a zip file containing all the proofs of purchase of the programs. How can I be heard and resolved? Can someone help me? I need it to work!
