Trouble contacting MikroE

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mperkov
Posts: 3
Joined: 16 Sep 2016 12:56

Trouble contacting MikroE

#1 Post by mperkov » 16 Sep 2016 13:07

I have trouble to get in contact with a MikroC team. I have sent two emails in the last three weeks, one in serbian sent via online contact form, and another in english sent directly to an MikroE office email address. Still haven't recieved any reply.
Today I have tried to reach you over the phone, but I got a message that number is not in use. I have tried to call both office and technical support number, with regular and mobile phone.
Is there some troubles with your phones, and what is best way to contact you?

Regards,
Marin

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uros.cvetinovic
mikroElektronika team
Posts: 803
Joined: 14 Dec 2015 09:24

Re: Trouble contacting MikroE

#2 Post by uros.cvetinovic » 18 Sep 2016 10:03

Hi Marin,

You can contact us over the phone, and our telephones are working.

Our business hours are from 9:00 until 17:30, Central European Time, Monday through Friday.

The numbers are:
Office:
Phone: +381 11 78 57 600
Technical Support:
Phone: +381 11 78 57 628

Also you can submit a ticket on our helpdesk, we will surely answer you:
http://helpdesk.mikroe.com

Best regards,

Uros

mperkov
Posts: 3
Joined: 16 Sep 2016 12:56

Re: Trouble contacting MikroE

#3 Post by mperkov » 19 Sep 2016 08:48

Yes, I have called that numbers around 1 pm, but wasn't able to contact you.
I'll try submit a ticket on helpdesk..

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