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speakup installation problem - any hint
Posted: 01 Aug 2014 10:16
by Dario.rijeka
Hi to all,
just got speakup module, but it is not recognized by windows. any hint?
thanks,
Damir
Re: speakup installation problem - any hint
Posted: 04 Aug 2014 16:27
by marina.petrovic
Hi,
Did you try to use different USB ports/cables?
Also, please, can you try to connect SpeakUp with some other PC to see whether you have the same behavior?
Best regards,
Marina
Re: speakup installation problem - any hint
Posted: 14 Aug 2014 05:50
by RomanT
similar case - unknown device
and the Speakup program does not see the Speakup device ...
connect to other USB ports and cables does not give the result - the same
OS Win7 pro x64, MB Asus Z87-K, CPU I5-4430
- speakup.jpg (146.65 KiB) Viewed 8634 times
- reestr_work.jpg (179.76 KiB) Viewed 8616 times
Re: speakup installation problem - any hint
Posted: 14 Aug 2014 17:05
by marina.petrovic
Hi,
Please, can you tell me whether you tested SpeakUp on some other PC, to see whether you have the same problem?
Can you try to update USB HID driver on your PC?
Best regards,
Marina
Re: speakup installation problem - any hint
Posted: 15 Aug 2014 03:53
by RomanT
at work does not installed, not an automatic update, does not manually ...
In the manual selection of drivers are not HID devices.
At home I is operating normally, system similar,
OS Win7 Max x64, MB Asus Z87-Delux, CPU i7-4770K
turned on and self all been established:
- speakup2.jpg (201.79 KiB) Viewed 8622 times
in Register home:
- reestr_home.jpg (185.19 KiB) Viewed 8616 times
Re: speakup installation problem - any hint
Posted: 18 Aug 2014 15:44
by marina.petrovic
Hi,
SpeakUp click should be recognized as a standard USB Human Interface Device (HID) device
in the Device Manager of the Control Panel (there is no need for some additional settings).
From the picture that you attached I can see that on one PC, SpeakUp click is recognized properly?
Best regards,
Marina
Re: speakup installation problem - any hint
Posted: 18 Aug 2014 19:06
by RomanT
yes, the second computer is working properly, at a first - no
Re: speakup installation problem - any hint
Posted: 19 Aug 2014 14:05
by marina.petrovic
Hi,
If the other PC recognized the SpeakUp click, most probably, problem isn't in very SpeakUp click.
Like I mentioned in my previous answer, SpeakUp click should be recognized as standard HID device - USB Input Device.
You can check USB HID drivers on your PC. I didn't understand well in one of your previous answer,
whether you are able to update USB HID driver.
Best regards,
Marina